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Building SafetyHousing Conditions

350 WEST 24 STREET

Manhattan · ZIP 10011 · BIN 1078541 · Chelsea-Hudson Yards · Last violation Apr 29, 2026 · Last complaint Oct 17, 2025

NeighborhoodChelsea-Hudson Yards
Below-average violations for the neighborhood
Fewer violations than 66% of buildings and more complaints than 67% of buildings in Chelsea-Hudson Yards. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 3 violations · 20 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
All violations have been resolved
5 Class C and 7 Class B violations on record — all currently closed.
No open Class B or C violations

What to watch forⓘ

  1. Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  2. Pests reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look along baseboards and in corners of the unit for droppings, dead insects, or pest damage.
    details ▸
Housing Preservation & Development Violations
Total violations since 2007
14
<1 per year avg.→ Stable in the last 2 years
Open violations
0
Class C (immed. haz.)ⓘ0
Class B (hazardous)ⓘ0
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
107
4 per year avg.→ Stable in the last 2 years
Complaint Resolution
No access22%Violation issued6%No violation54%Phone resolved18%Other0%(107)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ3 violations
Extermination & Rodent Eradicationⓘ2 violations
Heat And Hot Waterⓘ2 violations
Filing: Bedbugsⓘ1 violations
Egressⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Safety & fireⓘ18 complaints
Bldg maintenanceⓘ11 complaints
Mold & pestsⓘ10 complaints
Water & plumbingⓘ6 complaints
Heat / hot waterⓘ3 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

11 complaints · DOOR/WINDOW

All categoriesSAFETYPLUMBINGHEATINGUNSANITARY CONDITIONDOOR/WINDOWAllOpenClosed
Type
See something wrong? File a complaint with 311

Roaches, mice, and rats can be hazards for people with respiratory conditions such as asthma. Bedbugs spread between apartments through small cracks in walls and floors, so catching them early matters.

Report pests to the owner and call 311 if they are not dealt with. For bedbugs, an HPD inspector visits, and a violation is issued only if they can visually confirm live bedbugs.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
Open violation ages

No open violations

Prior 4 yr.
Immed. Emergency0%10%
Emergency0%63%
Non-Emergency100%27%
(2)
(49)
Status
Apt
Received
Category
EmergencyClosed2JJan 10, 2025DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed2LJan 8, 2025DOOR/WINDOW · DOORHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed1JJan 7, 2025DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosedBLDGJan 4, 2025DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed2LJan 3, 2025DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosedBLDGJan 8, 2024DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1JNov 11, 2023DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1JNov 11, 2023DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosedBLDGJul 30, 2023DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed1JJun 30, 2023DOOR/WINDOW · DOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosedBLDGJul 28, 2022DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jan 10, 2025Apt 2J
DOOR/WINDOW · DOOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed
Jan 8, 2025Apt 2L
DOOR/WINDOW · DOOR
HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
EmergencyClosed
Jan 7, 2025Apt 1J
DOOR/WINDOW · DOOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed
Jan 4, 2025Apt BLDG
DOOR/WINDOW · DOOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed
Jan 3, 2025Apt 2L
DOOR/WINDOW · DOOR
HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
EmergencyClosed
Jan 8, 2024Apt BLDG
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 11, 2023Apt 1J
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Nov 11, 2023Apt 1J
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jul 30, 2023Apt BLDG
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
EmergencyClosed
Jun 30, 2023Apt 1J
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
EmergencyClosed
Jul 28, 2022Apt BLDG
DOOR/WINDOW · DOOR
The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.