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Building SafetyHousing Conditions

336 WEST 11 STREET

Manhattan · ZIP 10014 · BIN 1078267 · West Village · Last violation Jul 20, 2026 · Last complaint Jul 21, 2026

NeighborhoodWest Village
More violations than 99% of nearby buildings
More violations than 99% of buildings and more complaints than 99% of buildings in West Village. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 65 violations · 122 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
14 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous14Class Bhazardous21

What to watch forⓘ

  1. Hazardous violations are open, including heat and hot water, fire safety, and building maintenance.
    Worth checking · AI-assistedⓘ
    Turn on the radiator or ask the superintendent how to; wait a minute and feel whether it gets warm to the touch. Walk the hallway and stairs; check that nothing blocks the path to the exit door or windows near exits. Look at walls, ceilings, and corners for cracks, water stains, peeling paint, or soft spots in plaster.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
Housing Preservation & Development Violations
Total violations since 2011
83
5 per year avg.↑ Up 550% in the last 2 years (65 vs 10 prior 2 yrs)
Open violations
38
Class C (immed. haz.)ⓘ14
Class B (hazardous)ⓘ21
Rent-impairingⓘ7
Housing Preservation & Development Complaints
Total complaints since 2011
151
9 per year avg.↑ Up 542% in the last 2 years (122 vs 19 prior 2 yrs)
Complaint Resolution
No access7%Violation issued8%No violation21%Phone resolved64%Other1%(151)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Heat And Hot Waterⓘ16 violations
Maintenanceⓘ13 violations
Egressⓘ11 violations
Posting/Signageⓘ9 violations
Carbon Monoxide Detecting Devicesⓘ8 violations
Smoke Detecting Devicesⓘ6 violations
Filing: Bedbugsⓘ3 violations
Sewers And Drainageⓘ2 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ100 complaints
Water & plumbingⓘ9 complaints
Electricalⓘ9 complaints
Mold & pestsⓘ6 complaints
Bldg maintenanceⓘ6 complaints
Adminⓘ4 complaints
Appliancesⓘ3 complaints
Safety & fireⓘ1 complaints
Elevatorⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

10 complaints · ELECTRIC

All categoriesHEAT/HOT WATERGENERALELECTRICUNSANITARY CONDITIONWATER LEAKAllOpenClosed
Type
See something wrong? File a complaint with 311
—
Bldg maintenance — General building repair, upkeep, and maintenance related housing code violations.

The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Locate smoke detectors on the ceiling near bedrooms and in hallways, and ask the broker whether carbon monoxide detectors are present in the unit.
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
  • Pests reported in the last five years.
    Worth checking · AI-assistedⓘ
    Look along baseboards, in corners, and behind appliances for droppings, dead insects, or signs of active pest activity.
    details ▸

    Roaches, mice, and rats can be hazards for people with respiratory conditions such as asthma. Bedbugs spread between apartments through small cracks in walls and floors, so catching them early matters.

    Report pests to the owner and call 311 if they are not dealt with. For bedbugs, an HPD inspector visits, and a violation is issued only if they can visually confirm live bedbugs.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ 30–90 days39% (15)
    ▪ 3–12 months39% (15)
    ▪ 3+ years21% (8)
    Prior 4 yr.
    Immed. Emergency1%14%
    Emergency88%36%
    Non-Emergency11%50%
    (119)
    (22)
    Status
    Apt
    Received
    Category
    EmergencyClosed1BJun 10, 2026ELECTRIC · NO LIGHTINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosedBLDGJun 2, 2026ELECTRIC · NO LIGHTINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosedBLDGOct 4, 2025ELECTRIC · NO LIGHTINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed3CJul 14, 2025ELECTRIC · NO LIGHTINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed3CJun 7, 2025ELECTRIC · NO LIGHTINGAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed3AOct 5, 2023ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3AOct 5, 2023ELECTRIC · NO LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3AFeb 15, 2023ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed3AFeb 13, 2023ELECTRIC · POWER OUTAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed5BJul 6, 2011ELECTRIC · LIGHTINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 10, 2026Apt 1B
    ELECTRIC · NO LIGHTING
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Jun 2, 2026Apt BLDG
    ELECTRIC · NO LIGHTING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Oct 4, 2025Apt BLDG
    ELECTRIC · NO LIGHTING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jul 14, 2025Apt 3C
    ELECTRIC · NO LIGHTING
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jun 7, 2025Apt 3C
    ELECTRIC · NO LIGHTING
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 5, 2023Apt 3A
    ELECTRIC · OUTLET/SWITCH
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Oct 5, 2023Apt 3A
    ELECTRIC · NO LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Feb 15, 2023Apt 3A
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Feb 13, 2023Apt 3A
    ELECTRIC · POWER OUTAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 6, 2011Apt 5B
    ELECTRIC · LIGHTING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.