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11 HILLSIDE AVENUE

Manhattan · ZIP 10040 · BIN 1064063 · Washington Heights (North) · Last violation Sep 30, 2026 · Last complaint Oct 1, 2026

NeighborhoodWashington Heights (North)
More violations than 91% of nearby buildings
More violations than 91% of buildings and more complaints than 91% of buildings in Washington Heights (North). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 444 violations · 475 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
52 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous52Class Bhazardous37

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, and mold and pests.
    Worth checking · AI-assistedⓘ
    Look for blocked doorways, obstructed stairwells, or items piled against walls in hallways and common areas. Inspect under the sink, in corners, and along baseboards for droppings, dead insects, or signs of active pest activity.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • ABCs of Housing
Housing Preservation & Development Violations
Total violations since 2003
1,310
55 per year avg.↑ Up 83% in the last 2 years (444 vs 242 prior 2 yrs)
Open violations
104
Class C (immed. haz.)ⓘ52
Class B (hazardous)ⓘ37
Rent-impairingⓘ6
Housing Preservation & Development Complaints
Total complaints since 2003
1,771
74 per year avg.↑ Up 96% in the last 2 years (475 vs 242 prior 2 yrs)
Complaint Resolution
No access21%Violation issued22%No violation27%Phone resolved31%Other0%(1,771)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ364 violations
Paintingⓘ109 violations
Water Supplyⓘ103 violations
Extermination & Rodent Eradicationⓘ73 violations
Egressⓘ66 violations
Lead-Based Paintⓘ48 violations
Cleaningⓘ37 violations
Carbon Monoxide Detecting Devicesⓘ20 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ299 complaints
Water & plumbingⓘ120 complaints
Bldg maintenanceⓘ115 complaints
Mold & pestsⓘ104 complaints
Appliancesⓘ20 complaints
Electricalⓘ15 complaints
Safety & fireⓘ7 complaints
See violations →Hide complaints ↑

Complaint log

229 complaints · PLUMBING

All categoriesHEAT/HOT WATERPAINT/PLASTERPLUMBINGHEATINGGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days25% (25)
    ▪ 30–90 days12% (12)
    ▪ 3–12 months38% (38)
    ▪ 1–3 years20% (20)
    ▪ 3+ years5% (5)
    Prior 4 yr.
    Immed. Emergency4%6%
    Emergency64%60%
    Non-Emergency32%35%
    (374)
    (405)
    Status
    Apt
    Received
    Category
    EmergencyClosed4FApr 5, 2006PLUMBING · RADIATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 19, 2006PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 19, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed4FMar 15, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed4FMar 15, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 10, 2006PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 10, 2006PLUMBING · SEWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 10, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed4FMar 10, 2006PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed4FMar 7, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 7, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed4FMar 7, 2006PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FJan 16, 2006PLUMBING · RADIATORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4FJan 16, 2006PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FJan 16, 2006PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FNov 16, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FNov 16, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    Non-emergencyClosed4FNov 16, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1CApr 13, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed4FMar 20, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4FMar 20, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4FFeb 17, 2005PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed4FFeb 17, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed4FFeb 17, 2005PLUMBING · BASIN/SINKThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1GDec 20, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1GDec 14, 2004PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed3RMar 5, 2004PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed3RFeb 3, 2004PLUMBING · BATHTUB/SHOWERThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed4FApr 27, 2003PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 5, 2006Apt 4F
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 19, 2006Apt 4F
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 19, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 15, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Mar 15, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 10, 2006Apt 4F
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 10, 2006Apt 4F
    PLUMBING · SEWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 10, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 10, 2006Apt 4F
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 7, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 7, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 7, 2006Apt 4F
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 16, 2006Apt 4F
    PLUMBING · RADIATOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 16, 2006Apt 4F
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 16, 2006Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 16, 2005Apt 4F
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 16, 2005Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were previously issued for these conditions. Information about specific violations is available at www.nyc.gov/hpd.
    Non-emergencyClosed
    Nov 16, 2005Apt 4F
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 13, 2005Apt 1C
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 20, 2005Apt 4F
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 20, 2005Apt 4F
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 17, 2005Apt 4F
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Feb 17, 2005Apt 4F
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 17, 2005Apt 4F
    PLUMBING · BASIN/SINK
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 20, 2004Apt 1G
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 14, 2004Apt 1G
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 5, 2004Apt 3R
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Feb 3, 2004Apt 3R
    PLUMBING · BATHTUB/SHOWER
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 27, 2003Apt 4F
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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