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Building SafetyHousing Conditions

143 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1055892 · Upper West Side (Central) · Last violation Oct 1, 2026 · Last complaint Sep 28, 2026

NeighborhoodUpper West Side (Central)
More violations than 95% of nearby buildings
More violations than 95% of buildings and more complaints than 96% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 182 violations · 248 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
36 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous36Class Bhazardous44

What to watch forⓘ

  1. Hazardous violations are open, including fire safety.
    Worth checking · AI-assistedⓘ
    Check the hallways and stairwells for clutter, locked doors, or anything blocking the path to the exit.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • ABCs of Housing
    • NYC HPD, Penalties and Fees
  2. Heat or hot water problems reported in the last five years.
Housing Preservation & Development Violations
Total violations since 2000
342
13 per year avg.↑ Up 911% in the last 2 years (182 vs 18 prior 2 yrs)
Open violations
96
Class C (immed. haz.)ⓘ36
Class B (hazardous)ⓘ44
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2004
614
27 per year avg.↑ Up 343% in the last 2 years (248 vs 56 prior 2 yrs)
Complaint Resolution
No access13%Violation issued13%No violation23%Phone resolved52%Other0%(614)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Lead-Based Paintⓘ58 violations
Maintenanceⓘ48 violations
Egressⓘ25 violations
Paintingⓘ23 violations
Window Guardsⓘ7 violations
Water Supplyⓘ7 violations
Heat And Hot Waterⓘ6 violations
Carbon Monoxide Detecting Devicesⓘ6 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ213 complaints
Water & plumbingⓘ35 complaints
Mold & pestsⓘ17 complaints
Bldg maintenanceⓘ13 complaints
Electricalⓘ6 complaints
Appliancesⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

614 complaints

All categoriesHEAT/HOT WATERHEATINGPAINT/PLASTERPLUMBINGGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
Worth checking · AI-assistedⓘ
Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
details ▸

Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

  • ABCs of Housing
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days2% (2)
    ▪ 30–90 days44% (42)
    ▪ 3–12 months42% (40)
    ▪ 1–3 years10% (10)
    ▪ 3+ years2% (2)
    Prior 4 yr.
    Immed. Emergency3%7%
    Emergency79%70%
    Non-Emergency18%23%
    (140)
    (183)
    Status
    Apt
    Received
    Category
    Non-emergencyClosed1AJun 23, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1AJun 23, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1AJun 23, 2005GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed1AJun 23, 2005ELECTRIC · WIRINGThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1AJan 21, 2005PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed1AJan 21, 2005GENERAL · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3CNov 14, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed4DAug 9, 2004NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed4DAug 9, 2004PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed4DAug 9, 2004NONCONST · VERMINThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed15CApr 8, 2004GENERAL · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1-AMar 13, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed1-AMar 10, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed1-AMar 7, 2004HEATING · HEAT RELATEDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 23, 2005Apt 1A
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 23, 2005Apt 1A
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 23, 2005Apt 1A
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jun 23, 2005Apt 1A
    ELECTRIC · WIRING
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jan 21, 2005Apt 1A
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jan 21, 2005Apt 1A
    GENERAL · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 14, 2004Apt 3C
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Aug 9, 2004Apt 4D
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Aug 9, 2004Apt 4D
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Aug 9, 2004Apt 4D
    NONCONST · VERMIN
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Apr 8, 2004Apt 15C
    GENERAL · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Mar 13, 2004Apt 1-A
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 10, 2004Apt 1-A
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development responded to a complaint of no heat or hot water and was advised by a tenant in the building that heat and hot water had been restored. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Mar 7, 2004Apt 1-A
    HEATING · HEAT RELATED
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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