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143 WEST 96 STREET

Manhattan · ZIP 10025 · BIN 1055892 · Upper West Side (Central) · Last violation Aug 10, 2026 · Last complaint Jul 16, 2026

NeighborhoodUpper West Side (Central)
More violations than 94% of nearby buildings
More violations than 94% of buildings and more complaints than 96% of buildings in Upper West Side (Central). Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 173 violations · 242 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
37 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous37Class Bhazardous36

What to watch forⓘ

  1. Hazardous violations are open, including fire safety.
    Worth checking · AI-assistedⓘ
    Check the hallways and stairwells for clutter, locked doors, or anything blocking the path to the exit.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
    • NYC HPD, Penalties and Fees
Housing Preservation & Development Violations
Total violations since 2000
333
12 per year avg.↑ Up 861% in the last 2 years (173 vs 18 prior 2 yrs)
Open violations
95
Class C (immed. haz.)ⓘ37
Class B (hazardous)ⓘ36
Rent-impairingⓘ2
Housing Preservation & Development Complaints
Total complaints since 2004
608
26 per year avg.↑ Up 332% in the last 2 years (242 vs 56 prior 2 yrs)
Complaint Resolution
No access13%Violation issued13%No violation22%Phone resolved52%Other0%(608)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Lead-Based Paintⓘ52 violations
Maintenanceⓘ48 violations
Egressⓘ24 violations
Paintingⓘ23 violations
Window Guardsⓘ7 violations
Water Supplyⓘ7 violations
Heat And Hot Waterⓘ6 violations
Posting/Signageⓘ5 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ211 complaints
Water & plumbingⓘ35 complaints
Mold & pestsⓘ15 complaints
Bldg maintenanceⓘ12 complaints
Electricalⓘ6 complaints
Appliancesⓘ1 complaints
Adminⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

52 complaints · PLUMBING

All categoriesHEAT/HOT WATERHEATINGPAINT/PLASTERPLUMBINGGENERALAllOpenClosed
Type
See something wrong? File a complaint with 311
— correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Look for paint that is peeling, chipped, or cracked on interior walls, trim, windows, doors, and door frames.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ < 30 days35% (33)
    ▪ 30–90 days8% (8)
    ▪ 3–12 months52% (49)
    ▪ 1–3 years3% (3)
    ▪ 3+ years2% (2)
    Prior 4 yr.
    Immed. Emergency5%5%
    Emergency73%76%
    Non-Emergency22%19%
    (158)
    (159)
    Status
    Apt
    Received
    Category
    EmergencyClosed1AJun 23, 2005PLUMBING · WATER-LEAKSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1AJun 23, 2005PLUMBING · WATER SUPPLYThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 23, 2005Apt 1A
    PLUMBING · WATER-LEAKS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 23, 2005Apt 1A
    PLUMBING · WATER SUPPLY
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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