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2028 BROADWAY

Manhattan · ZIP 10023 · BIN 1029658 · Upper West Side-Lincoln Square · Last violation Jul 17, 2026 · Last complaint Jul 27, 2026

NeighborhoodUpper West Side-Lincoln Square
Around average violations for the neighborhood
More violations than 58% of buildings and more complaints than 72% of buildings in Upper West Side-Lincoln Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 7 violations · 17 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
2 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous2Class Bhazardous10

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, and mold and pests.
    Worth checking · AI-assistedⓘ
    Check that stairwell doors close completely and that basement or ground-floor hallways are clear of boxes, equipment, or obstacles. Look for droppings, gnaw marks, or sticky traps in cabinets, under the sink, and along baseboards in the kitchen and bathroom.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2010
104
6 per year avg.↓ Down 46% in the last 2 years (7 vs 13 prior 2 yrs)
Open violations
17
Class C (immed. haz.)ⓘ2
Class B (hazardous)ⓘ10
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2004
409
18 per year avg.↓ Down 39% in the last 2 years (17 vs 28 prior 2 yrs)
Complaint Resolution
No access11%Violation issued12%No violation40%Phone resolved36%Other0%(409)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ10 violations
Filing: Bedbugsⓘ3 violations
Egressⓘ3 violations
Extermination & Rodent Eradicationⓘ2 violations
Cleaningⓘ2 violations
Sewers And Drainageⓘ1 violations
Water Supplyⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ35 complaints
Heat / hot waterⓘ13 complaints
Mold & pestsⓘ11 complaints
Appliancesⓘ5 complaints
Water & plumbingⓘ1 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

0 complaints · Close

All categoriesGENERALHEAT/HOT WATERHEATINGUNSANITARY CONDITIONDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Open violation ages
    ▪ 30–90 days18% (3)
    ▪ 1–3 years35% (6)
    ▪ 3+ years47% (8)
    Prior 4 yr.
    Immed. Emergency0%0%
    Emergency13%31%
    Non-Emergency88%69%
    (8)
    (61)
    Type
    Status
    Apt
    Received
    Category
    No complaints match the current filters.
    No complaints match the current filters.