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Building SafetyHousing Conditions

2028 BROADWAY

Manhattan · ZIP 10023 · BIN 1029658 · Upper West Side-Lincoln Square · Last violation Jul 17, 2026 · Last complaint Jul 27, 2026

NeighborhoodUpper West Side-Lincoln Square
Around average violations for the neighborhood
More violations than 58% of buildings and more complaints than 72% of buildings in Upper West Side-Lincoln Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 7 violations · 17 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
2 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous2Class Bhazardous10

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, and mold and pests.
    Worth checking · AI-assistedⓘ
    Check that stairwell doors close completely and that basement or ground-floor hallways are clear of boxes, equipment, or obstacles. Look for droppings, gnaw marks, or sticky traps in cabinets, under the sink, and along baseboards in the kitchen and bathroom.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2010
104
6 per year avg.↓ Down 46% in the last 2 years (7 vs 13 prior 2 yrs)
Open violations
17
Class C (immed. haz.)ⓘ2
Class B (hazardous)ⓘ10
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2004
409
18 per year avg.↓ Down 39% in the last 2 years (17 vs 28 prior 2 yrs)
Complaint Resolution
No access11%Violation issued12%No violation40%Phone resolved36%Other0%(409)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ10 violations
Filing: Bedbugsⓘ3 violations
Egressⓘ3 violations
Extermination & Rodent Eradicationⓘ2 violations
Cleaningⓘ2 violations
Sewers And Drainageⓘ1 violations
Water Supplyⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ35 complaints
Heat / hot waterⓘ13 complaints
Mold & pestsⓘ11 complaints
Appliancesⓘ5 complaints
Water & plumbingⓘ1 complaints
Safety & fireⓘ1 complaints
See violations →Hide complaints ↑

Complaint log

31 complaints · UNSANITARY CONDITION

All categoriesGENERALHEAT/HOT WATERHEATINGUNSANITARY CONDITIONDOOR/WINDOWAllOpenClosed
See something wrong? File a complaint with 311
  • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on a faucet in the kitchen and bathroom and feel whether hot water arrives, and check radiators or baseboards for warmth when the heat is on.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
    • Open violation ages
    ▪ 30–90 days18% (3)
    ▪ 1–3 years35% (6)
    ▪ 3+ years47% (8)
    Prior 4 yr.
    Immed. Emergency0%0%
    Emergency13%31%
    Non-Emergency88%69%
    (8)
    (61)
    Type
    Status
    Apt
    Received
    Category
    Non-emergencyClosed7FJul 27, 2026UNSANITARY CONDITION · PESTSThe following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed7FJul 7, 2026UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3LJan 23, 2026UNSANITARY CONDITION · PESTSHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed3LJan 14, 2026UNSANITARY CONDITION · PESTSAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosedBLDGOct 10, 2024UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed3JOct 7, 2024UNSANITARY CONDITION · PESTSHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed3LMar 16, 2024UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed3LMar 16, 2024UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosedBLDGMar 5, 2024UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed2JDec 2, 2023UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3LMay 15, 2023UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed8HJul 15, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed8HJul 15, 2021UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed11FJun 9, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed12KApr 29, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed3CApr 27, 2021UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3CNov 13, 2018UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3CNov 13, 2018UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed3CNov 5, 2018UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3CNov 5, 2018UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed3CNov 5, 2018UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed5DFeb 2, 2018UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1CDec 11, 2017UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed12AOct 9, 2016UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7MSep 24, 2015UNSANITARY CONDITION · SEWAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7MSep 24, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed7MSep 24, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed3CMar 30, 2015UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed3CMar 30, 2015UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed4SJul 17, 2014UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed3LMay 5, 2014UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 27, 2026Apt 7F
    UNSANITARY CONDITION · PESTS
    The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection.
    Non-emergencyClosed
    Jul 7, 2026Apt 7F
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jan 23, 2026Apt 3L
    UNSANITARY CONDITION · PESTS
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Jan 14, 2026Apt 3L
    UNSANITARY CONDITION · PESTS
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Oct 10, 2024Apt BLDG
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Oct 7, 2024Apt 3J
    UNSANITARY CONDITION · PESTS
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Mar 16, 2024Apt 3L
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 16, 2024Apt 3L
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 5, 2024Apt BLDG
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Dec 2, 2023Apt 2J
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 15, 2023Apt 3L
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 15, 2021Apt 8H
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 15, 2021Apt 8H
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 9, 2021Apt 11F
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 29, 2021Apt 12K
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Apr 27, 2021Apt 3C
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 13, 2018Apt 3C
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 13, 2018Apt 3C
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Nov 5, 2018Apt 3C
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 5, 2018Apt 3C
    UNSANITARY CONDITION · SEWAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 5, 2018Apt 3C
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Feb 2, 2018Apt 5D
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Dec 11, 2017Apt 1C
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Oct 9, 2016Apt 12A
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 24, 2015Apt 7M
    UNSANITARY CONDITION · SEWAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 24, 2015Apt 7M
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Sep 24, 2015Apt 7M
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development was unable to access the rooms where the following conditions were reported. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Mar 30, 2015Apt 3C
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Mar 30, 2015Apt 3C
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 17, 2014Apt 4S
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    May 5, 2014Apt 3L
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.