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Building SafetyHousing Conditions

353 WEST 57 STREET

Manhattan · ZIP 10019 · BIN 1026317 · Hell's Kitchen · Last violation Jul 13, 2026 · Last complaint Aug 7, 2026

NeighborhoodHell's Kitchen
Below-average violations for the neighborhood
Fewer violations than 62% of buildings and more complaints than 53% of buildings in Hell's Kitchen. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 45 violations · 147 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
47 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous47Class Bhazardous64

What to watch forⓘ

  1. Hazardous violations are open, including fire safety, and heat and hot water.
    Worth checking · AI-assistedⓘ
    Look at stairwells, hallways, and fire escapes for clutter, locked doors, or anything blocking a path to the street. Turn on the faucet in the kitchen and bathroom to check whether hot water comes out.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.
    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
Housing Preservation & Development Violations
Total violations since 1995
242
8 per year avg.→ Stable in the last 2 years
Open violations
126
Class C (immed. haz.)ⓘ47
Class B (hazardous)ⓘ64
Rent-impairingⓘ18
Housing Preservation & Development Complaints
Total complaints since 2003
478
20 per year avg.→ Stable in the last 2 years
Complaint Resolution
No access21%Violation issued16%No violation44%Phone resolved19%Other1%(478)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Egressⓘ22 violations
Maintenanceⓘ19 violations
Heat And Hot Waterⓘ18 violations
Water Supplyⓘ10 violations
Posting/Signageⓘ9 violations
Carbon Monoxide Detecting Devicesⓘ8 violations
Paintingⓘ5 violations
Smoke Detecting Devicesⓘ5 violations
Top complaint groupsⓘ
5 yrsAll time
Heat / hot waterⓘ129 complaints
Mold & pestsⓘ45 complaints
Water & plumbingⓘ44 complaints
Bldg maintenanceⓘ37 complaints
Electricalⓘ32 complaints
Safety & fireⓘ2 complaints
Adminⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

478 complaints

All categoriesHEAT/HOT WATERPLUMBINGPAINT/PLASTERUNSANITARY CONDITIONELECTRICAllOpenClosed
Type
See something wrong? File a complaint with 311
— violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
  • Lead-paint violations on record.
    Worth checking · AI-assistedⓘ
    Ask the owner or broker: "When was this unit last tested for lead?" Look for paint chips or deterioration on interior woodwork, walls, or trim.
    details ▸

    Buildings built before 1960 may still contain lead-based paint, which causes behavioral and learning problems in young children, who can swallow dust and paint chips from windowsills and floors.

    If a child under six lives with you, or spends 10 or more hours a week in your apartment, tell the owner in writing, which is what obliges them to inspect annually. Report peeling paint, and call 311 if it is not fixed or if repair work is raising dust that is not being contained.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
  • Detector violations on record.
    Worth checking · AI-assistedⓘ
    Look at the walls near the smoke detector and ask the person showing the apartment: "When was this detector last tested?"
    details ▸

    Responsibility is split: the owner provides, installs, and replaces the detectors, while the tenant tests them monthly and replaces the batteries. An open violation means the owner has not yet certified to HPD that the condition was fixed, so a device may still be missing or dead at move-in. A tenant reimburses the owner for a newly installed device, $25 for a smoke or carbon monoxide detector and $50 for a combined unit, and is responsible for replacing one that goes missing or is damaged during the tenancy.

    On a viewing, look for a smoke alarm within fifteen feet of the door of each room used for sleeping, on the ceiling or just below it on the wall, and a carbon monoxide alarm at any height, including one plugged into a hallway outlet. Press the test button, and check that none have been painted over. A chirping alarm usually means a low battery, which is the tenant's to replace, but detectors also sound a separate end-of-life alarm when the device itself has to be replaced by the owner.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide) — the requirement
    • NYC HPD, Smoke, Carbon Monoxide, and Natural Gas Detectors — responsibilities, placement, and reimbursement
    • Open violation ages
    ▪ 30–90 days2% (2)
    ▪ 3–12 months6% (7)
    ▪ 1–3 years31% (39)
    ▪ 3+ years62% (78)
    Prior 4 yr.
    Immed. Emergency10%7%
    Emergency78%61%
    Non-Emergency13%32%
    (40)
    (273)
    Status
    Apt
    Received
    Category
    EmergencyClosedBLDGJun 12, 2025HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1916Jun 3, 2025ELECTRIC · OUTLET/SWITCHAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1916Jun 3, 2025PLUMBING · WATER SUPPLYAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed1916Jun 3, 2025GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosedBLDGMay 20, 2025PLUMBING · WATER SUPPLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed1916Apr 30, 2025PLUMBING · WATER SUPPLYAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed1916Apr 30, 2025ELECTRIC · POWER OUTAGEAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed1916Apr 30, 2025GENERAL · VENTILATION SYSTEMAn HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed1916Apr 24, 2025UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Apr 22, 2025PLUMBING · TOILETHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Apr 22, 2025PLUMBING · WATER SUPPLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1916CLMar 31, 2025WATER LEAK · SLOW LEAKHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1546Mar 23, 2025PLUMBING · WATER SUPPLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed1916Mar 21, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1546Mar 19, 2025PLUMBING · WATER SUPPLYHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed1546Mar 17, 2025HEAT/HOT WATER · APARTMENT ONLYHPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed1916Mar 5, 2025DOOR/WINDOW · DOORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Feb 12, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGFeb 9, 2025HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed2227Feb 3, 2025PLUMBING · WATER SUPPLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Jan 28, 2025HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed1916Jan 28, 2025UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1916Jan 28, 2025ELECTRIC · OUTLET/SWITCHHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed1916Jan 28, 2025UNSANITARY CONDITION · MOLDHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosedBLDGJan 24, 2025HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1916Jan 23, 2025WATER LEAK · HEAVY FLOWHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Jan 23, 2025PLUMBING · WATER SUPPLYHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1916Jan 23, 2025ELECTRIC · POWER OUTAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1916Jan 23, 2025PAINT/PLASTER · CEILINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosedBLDGJan 22, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGJan 21, 2025HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGJan 19, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGJan 17, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGJan 17, 2025HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGJan 13, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosedBLDGJan 11, 2025HEAT/HOT WATER · ENTIRE BUILDINGMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1916Jan 8, 2025HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1916Jan 8, 2025ELECTRIC · NO LIGHTINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Jan 8, 2025PLUMBING · RADIATORHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Jan 8, 2025HEAT/HOT WATER · APARTMENT ONLYHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1916Dec 24, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1916Dec 24, 2024HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1546Dec 21, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1546Dec 21, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed1916Dec 17, 2024UNSANITARY CONDITION · MOLDHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1916Dec 17, 2024ELECTRIC · POWER OUTAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed1916Dec 17, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed1916Nov 21, 2024UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1916Nov 21, 2024PAINT/PLASTER · WALLHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed2227Oct 30, 2024HEAT/HOT WATER · ENTIRE BUILDINGHPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jun 12, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Jun 3, 2025Apt 1916
    ELECTRIC · OUTLET/SWITCH
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jun 3, 2025Apt 1916
    PLUMBING · WATER SUPPLY
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Jun 3, 2025Apt 1916
    GENERAL · VENTILATION SYSTEM
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    May 20, 2025Apt BLDG
    PLUMBING · WATER SUPPLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Apr 30, 2025Apt 1916
    PLUMBING · WATER SUPPLY
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Apr 30, 2025Apt 1916
    ELECTRIC · POWER OUTAGE
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Apr 30, 2025Apt 1916
    GENERAL · VENTILATION SYSTEM
    An HPD Inspector was not able to gain access to inspect this complaint. The Inspector left a card at the time of the inspection and a letter was sent from HPD after the inspection attempt to encourage you to call to schedule an inspection. HPD did not receive a timely response from you and the complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Apr 24, 2025Apt 1916
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Apr 22, 2025Apt 1916
    PLUMBING · TOILET
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Apr 22, 2025Apt 1916
    PLUMBING · WATER SUPPLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Mar 31, 2025Apt 1916CL
    WATER LEAK · SLOW LEAK
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Mar 23, 2025Apt 1546
    PLUMBING · WATER SUPPLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Mar 21, 2025Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Mar 19, 2025Apt 1546
    PLUMBING · WATER SUPPLY
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Mar 17, 2025Apt 1546
    HEAT/HOT WATER · APARTMENT ONLY
    HPD responded to a complaint of no heat or hot water. Heat was not required at the time of the inspection because the outside temperature was above 55° F; by law, violations can only be issued if the outside temperature is below 55 degrees. No violations were issued. If the temperature inside of your apartment is below 68 degrees when it is below 55 degrees outside between 6 am and 10pm OR the temperature inside of your apartment is below 62 degrees between 10 pm and 6 am, please file a new complaint with 311, using 311ONLINE or 311MOBILE.
    EmergencyClosed
    Mar 5, 2025Apt 1916
    DOOR/WINDOW · DOOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Feb 12, 2025Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 9, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Feb 3, 2025Apt 2227
    PLUMBING · WATER SUPPLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 28, 2025Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment to inspect for a lack of heat or hot water. However, HPD was able to verify that heat or hot water was inadequate by inspecting another apartment and a violation was issued. Information about specific violations is available at www.nyc.gov/hpd.
    EmergencyClosed
    Jan 28, 2025Apt 1916
    UNSANITARY CONDITION · MOLD
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jan 28, 2025Apt 1916
    ELECTRIC · OUTLET/SWITCH
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Jan 28, 2025Apt 1916
    UNSANITARY CONDITION · MOLD
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Jan 24, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 23, 2025Apt 1916
    WATER LEAK · HEAVY FLOW
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 23, 2025Apt 1916
    PLUMBING · WATER SUPPLY
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jan 23, 2025Apt 1916
    ELECTRIC · POWER OUTAGE
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Jan 23, 2025Apt 1916
    PAINT/PLASTER · CEILING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 22, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 21, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 19, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 17, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 17, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 13, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 11, 2025Apt BLDG
    HEAT/HOT WATER · ENTIRE BUILDING
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted a tenant in the building and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jan 8, 2025Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Jan 8, 2025Apt 1916
    ELECTRIC · NO LIGHTING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 8, 2025Apt 1916
    PLUMBING · RADIATOR
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Jan 8, 2025Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 24, 2024Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 24, 2024Apt 1916
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Dec 21, 2024Apt 1546
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 21, 2024Apt 1546
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Dec 17, 2024Apt 1916
    UNSANITARY CONDITION · MOLD
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Dec 17, 2024Apt 1916
    ELECTRIC · POWER OUTAGE
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Dec 17, 2024Apt 1916
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 21, 2024Apt 1916
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 21, 2024Apt 1916
    PAINT/PLASTER · WALL
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Oct 30, 2024Apt 2227
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD responded to a complaint of no heat or hot water in the building. An occupant of the building confirmed heat and hot water had been restored when the Inspector attempted to conduct the inspection or contacted you at the phone number associated with the complaint. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
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