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Building SafetyHousing Conditions

12 EAST 31 STREET

Manhattan · ZIP 10016 · BIN 1016980 · Midtown South-Flatiron-Union Square · Last violation Sep 11, 2025 · Last complaint Dec 14, 2025

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 85% of nearby buildings
More violations than 85% of buildings and more complaints than 100% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
More activity recently than in past years
Last 2 yrs: 9 violations · 388 complaints
'21'25ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
3 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous3Class Bhazardous4

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and heat and hot water.
    Worth checking · AI-assistedⓘ
    Look in corners, under sinks, and along baseboards for droppings, live insects, or evidence of gnawing; turn on faucets and check whether hot water arrives within a minute.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Heat / hot water — Lack of heat, hot water, or heating system related issues affecting tenants.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

    • NYC HPD, ABCs of Housing 2024 (Tenants' Guide)
Housing Preservation & Development Violations
Total violations since 2015
46
4 per year avg.↓ Down 59% in the last 2 years (9 vs 22 prior 2 yrs)
Open violations
7
Class C (immed. haz.)ⓘ3
Class B (hazardous)ⓘ4
Rent-impairingⓘ0
Housing Preservation & Development Complaints
Total complaints since 2003
595
25 per year avg.↑ Up 593% in the last 2 years (388 vs 56 prior 2 yrs)
Complaint Resolution
No access12%Violation issued6%No violation14%Phone resolved67%Other0%(595)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ12 violations
Heat And Hot Waterⓘ8 violations
Egressⓘ4 violations
Posting/Signageⓘ4 violations
Extermination & Rodent Eradicationⓘ3 violations
Smoke Detecting Devicesⓘ1 violations
Cleaningⓘ1 violations
Filing: Bedbugsⓘ1 violations
Top complaint groupsⓘ
5 yrsAll time
Water & plumbingⓘ348 complaints
Heat / hot waterⓘ115 complaints
Mold & pestsⓘ3 complaints
Bldg maintenanceⓘ1 complaints
Hide violations ↑See complaints →

Violation log

19 violations · Class C

All classesClass AClass BClass CClass IAllOpenClosed
ClassStatusApt
See something wrong? File a complaint with 311
— violation classes
  • NYC HPD, Penalties and Fees — correction deadlines
    • Open violation ages
    ▪ 3–12 months29% (2)
    ▪ 1–3 years71% (5)
    Prior 4 yr.
    Immed. Emergency0%71%
    Emergency40%27%
    Non-Emergency60%2%
    (5)
    (463)
    Issued
    Description
    Class COpen501Sep 11, 2025ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 501, 5th STORY, 2nd APARTMENT FROM NORTH AT EAST
    Class COpen501Aug 12, 2025ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ROOM LOCATED AT B-ROOM 501, 5th STORY, 1st B-ROOM FROM WEST AT NORTH
    Class CClosed501Aug 12, 2025MAKE DOORS SELF-CLOSING · EGRESS§ 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGES AT ENTRANCE FIRE DOOR LOCATED AT B-ROOM 501, 5th STORY, 1st B-ROOM FROM WEST AT NORTH
    Class CClosed—May 29, 2025MAKE DOORS SELF-CLOSING · EGRESS§ 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGES AT NORTH FIRE DOOR AT PUBLIC HALL, 5th STORY
    Class CClosed226Sep 9, 2024ABATE THE NUISANCE · MAINTENANCE§ 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF HOT WATER EXCEDING 130 DEGREES AT FIXTURES AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 226, 2nd STORY, 5th B-ROOM FROM SOUTH AT WEST
    Class CClosed443Jan 23, 2024ABATE THE NUISANCE · MAINTENANCE§ 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF HOT WATER EXCEEDING THE MAXIMUM TEMPERATURE OF 130 DEGREES FAHRENHEIT AT HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 443, 4th STORY, 1st B-ROOM FROM NORTH AT EAST , SECTION ''EAST''
    Class CClosed443Jan 23, 2024MAKE DOORS SELF-CLOSING · EGRESS§ 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGE AT ENTRANCE DOOR LOCATED AT B-ROOM 443, 4th STORY, 1st B-ROOM FROM NORTH AT EAST , SECTION ''EAST''
    Class COpen443Jan 23, 2024PROVIDE ADEQUATE HEAT · HEAT AND HOT WATER§ 27-2028, 2032 ADM CODE PROVIDE AN ADEQUATE SUPPLY OF HEAT FROM AN APPROVED CENTRAL HEATING SYSTEM, OR AN APPROVED SYSTEM OF GAS OR ELECTRICAL HEATING IN GOOD OPERATING CONDITION FOR THE DWELLING UNIT LOCATED AT B-ROOM 443, 4th STORY, 1st B-ROOM FROM NORTH AT EAST , SECTION ''EAST''
    Class CClosedRENT IMPAIRING1027Jan 12, 2024INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 1027, 10th STORY, 4th APARTMENT FROM SOUTH AT WEST
    Class CClosedRENT IMPAIRING1127Jan 8, 2024INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT APT 1127, 11th STORY, 4th APARTMENT FROM SOUTH AT WEST
    Class CClosedRENT IMPAIRING1107Jan 8, 2024INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 1107, 11th STORY, 1st B-ROOM FROM SOUTH AT WEST
    Class CClosed501ANDJan 9, 2023REPAIR PLASTER · MAINTENANCE§ 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR THE CEILING IN THE 1st ROOM FROM EAST AT NORTH LOCATED AT APT 501AND, 5th STORY, 2nd APARTMENT FROM WEST AT NORTH , SECTION ''North''
    Class CClosed501ANDJan 9, 2023ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATIONHMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 501AND, 5th STORY, 2nd APARTMENT FROM WEST AT NORTH , SECTION ''North''
    Class CClosed—Jan 9, 2023DOOR NOT SELF-CLOSING · EGRESS§ 27-2005, 2007 ADM CODE REMOVE DEVICE PREVENTING DOOR FROM BEING SELF-CLOSING KICKDOWN DOOR STOPPER AT DOOR LEADING TO SOUTH SECTION OF BUILDING AT PUBLIC HALL, 5th STORY
    Class CClosedRENT IMPAIRING534Dec 7, 2022INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT APT 534, 5th STORY, 1st APARTMENT FROM NORTH AT EAST
    Class CClosed—Aug 25, 2022PROVIDE ACCESS TO BOILER ROOM · HEAT AND HOT WATER§ 27-2033 ADM CODE PROVIDE READY ACCESS TO BUILDINGS HEATING SYSTEM DOOR LOCKED AT BOILER ROOM
    Class CClosedRENT IMPAIRING227Aug 25, 2022INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 227, 2nd STORY, 3rd B-ROOM FROM EAST AT SOUTH
    Class CClosedRENT IMPAIRING221Aug 24, 2022INADEQUATE HOT WATER · HEAT AND HOT WATER§ 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE 1st ROOM FROM EAST LOCATED AT B-ROOM 221, 2nd STORY, 1st B-ROOM FROM NORTH AT EAST
    Class CClosed1405Nov 12, 2019MAKE DOORS SELF-CLOSING · EGRESS§ 27-2005, 2007 ADM CODE ARRANGE AND MAKE SELF-CLOSING THE DOORS TO THE ROOM IN THE ENTRANCE LOCATED AT APT 1405, 14th STORY, 4th APARTMENT FROM EAST AT SOUTH
    Class COpen
    Sep 11, 2025Apt 501
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 501, 5th STORY, 2nd APARTMENT FROM NORTH AT EAST
    Class COpen
    Aug 12, 2025Apt 501
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ROOM LOCATED AT B-ROOM 501, 5th STORY, 1st B-ROOM FROM WEST AT NORTH
    Class CClosed
    Aug 12, 2025Apt 501
    MAKE DOORS SELF-CLOSING · EGRESS
    § 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGES AT ENTRANCE FIRE DOOR LOCATED AT B-ROOM 501, 5th STORY, 1st B-ROOM FROM WEST AT NORTH
    Class CClosed
    May 29, 2025
    MAKE DOORS SELF-CLOSING · EGRESS
    § 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGES AT NORTH FIRE DOOR AT PUBLIC HALL, 5th STORY
    Class CClosed
    Sep 9, 2024Apt 226
    ABATE THE NUISANCE · MAINTENANCE
    § 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF HOT WATER EXCEDING 130 DEGREES AT FIXTURES AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 226, 2nd STORY, 5th B-ROOM FROM SOUTH AT WEST
    Class CClosed
    Jan 23, 2024Apt 443
    ABATE THE NUISANCE · MAINTENANCE
    § 27-2005 ADM CODE & 309 M/D LAW ABATE THE NUISANCE CONSISTING OF HOT WATER EXCEEDING THE MAXIMUM TEMPERATURE OF 130 DEGREES FAHRENHEIT AT HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 443, 4th STORY, 1st B-ROOM FROM NORTH AT EAST , SECTION ''EAST''
    Class CClosed
    Jan 23, 2024Apt 443
    MAKE DOORS SELF-CLOSING · EGRESS
    § 27-2005, 27-2007, 27-2041.1 HMC, §238, § 309; § 107 (2) ( C) MDL AND 28 RCNY §25-171: REPLACE OR REPAIR THE SELF-CLOSING DOORS THAT IS MISSING OR DEFECTIVE HINGE AT ENTRANCE DOOR LOCATED AT B-ROOM 443, 4th STORY, 1st B-ROOM FROM NORTH AT EAST , SECTION ''EAST''
    Class COpen
    Jan 23, 2024Apt 443
    PROVIDE ADEQUATE HEAT · HEAT AND HOT WATER
    § 27-2028, 2032 ADM CODE PROVIDE AN ADEQUATE SUPPLY OF HEAT FROM AN APPROVED CENTRAL HEATING SYSTEM, OR AN APPROVED SYSTEM OF GAS OR ELECTRICAL HEATING IN GOOD OPERATING CONDITION FOR THE DWELLING UNIT LOCATED AT B-ROOM 443, 4th STORY, 1st B-ROOM FROM NORTH AT EAST , SECTION ''EAST''
    Class CClosedRENT IMPAIRING
    Jan 12, 2024Apt 1027
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE ENTIRE APARTMENT LOCATED AT APT 1027, 10th STORY, 4th APARTMENT FROM SOUTH AT WEST
    Class CClosedRENT IMPAIRING
    Jan 8, 2024Apt 1127
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT APT 1127, 11th STORY, 4th APARTMENT FROM SOUTH AT WEST
    Class CClosedRENT IMPAIRING
    Jan 8, 2024Apt 1107
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 1107, 11th STORY, 1st B-ROOM FROM SOUTH AT WEST
    Class CClosed
    Jan 9, 2023Apt 501AND
    REPAIR PLASTER · MAINTENANCE
    § 27-2005 ADM CODE REPAIR THE BROKEN OR DEFECTIVE PLASTERED SURFACES AND PAINT IN A UNIFORM COLOR THE CEILING IN THE 1st ROOM FROM EAST AT NORTH LOCATED AT APT 501AND, 5th STORY, 2nd APARTMENT FROM WEST AT NORTH , SECTION ''North''
    Class CClosed
    Jan 9, 2023Apt 501AND
    ABATE THE NUISANCE OF ROACHES · EXTERMINATION & RODENT ERADICATION
    HMC ADM CODE: § 27-2017.4 ABATE THE INFESTATION CONSISTING OF ROACHES IN THE ENTIRE APARTMENT LOCATED AT APT 501AND, 5th STORY, 2nd APARTMENT FROM WEST AT NORTH , SECTION ''North''
    Class CClosed
    Jan 9, 2023
    DOOR NOT SELF-CLOSING · EGRESS
    § 27-2005, 2007 ADM CODE REMOVE DEVICE PREVENTING DOOR FROM BEING SELF-CLOSING KICKDOWN DOOR STOPPER AT DOOR LEADING TO SOUTH SECTION OF BUILDING AT PUBLIC HALL, 5th STORY
    Class CClosedRENT IMPAIRING
    Dec 7, 2022Apt 534
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT APT 534, 5th STORY, 1st APARTMENT FROM NORTH AT EAST
    Class CClosed
    Aug 25, 2022
    PROVIDE ACCESS TO BOILER ROOM · HEAT AND HOT WATER
    § 27-2033 ADM CODE PROVIDE READY ACCESS TO BUILDINGS HEATING SYSTEM DOOR LOCKED AT BOILER ROOM
    Class CClosedRENT IMPAIRING
    Aug 25, 2022Apt 227
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE BATHROOM LOCATED AT B-ROOM 227, 2nd STORY, 3rd B-ROOM FROM EAST AT SOUTH
    Class CClosedRENT IMPAIRING
    Aug 24, 2022Apt 221
    INADEQUATE HOT WATER · HEAT AND HOT WATER
    § 27-2031 ADM CODE PROVIDE HOT WATER AT ALL HOT WATER FIXTURES IN THE 1st ROOM FROM EAST LOCATED AT B-ROOM 221, 2nd STORY, 1st B-ROOM FROM NORTH AT EAST
    Class CClosed
    Nov 12, 2019Apt 1405
    MAKE DOORS SELF-CLOSING · EGRESS
    § 27-2005, 2007 ADM CODE ARRANGE AND MAKE SELF-CLOSING THE DOORS TO THE ROOM IN THE ENTRANCE LOCATED AT APT 1405, 14th STORY, 4th APARTMENT FROM EAST AT SOUTH