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Building SafetyHousing Conditions

10 EAST 28 STREET

Manhattan · ZIP 10016 · BIN 1016894 · Midtown South-Flatiron-Union Square · Last violation Sep 28, 2026 · Last complaint Sep 25, 2026

NeighborhoodMidtown South-Flatiron-Union Square
More violations than 93% of nearby buildings
More violations than 93% of buildings and more complaints than 96% of buildings in Midtown South-Flatiron-Union Square. Size-normalized against residential buildings in the neighborhood for issues in the last 10 years.
ViolationsComplaints
Activity TrendsLast 5 years
A steady level of activity over time
Last 2 yrs: 246 violations · 518 complaints
'21'26ViolationsComplaints
▼ View all activity over time
Severityⓘopen violations
51 immediately hazardous (Class C) violations still open
Class C violations include lead paint, mold, pest infestations, heat/hot water failure, and structural hazards — the most serious category.
Class Cimmediately hazardous51Class Bhazardous80

What to watch forⓘ

  1. Hazardous violations are open, including mold and pests, and fire safety.
    Worth checking · AI-assistedⓘ
    Look for droppings, live insects, or damage to walls, cabinets, and baseboards in the kitchen, bathroom, and under sinks. Check that apartment entry doors, stairwell doors, and fire escape access are all unlocked and open freely without obstruction.
    details ▸

    Deadlines vary by condition: immediate for heat and hot water, 14 days for self-closing doors, 21 days for lead paint, window guards, mold, and mice, cockroaches or rats, and 24 hours for everything else. They run from the date the owner is served, and mark when civil penalties can be sought in Housing Court. They are not a promise the condition is fixed by then. If the owner does not fix it, HPD can send its own contractor and bill them.

    • —Mold & pests — Rodent, cockroach, bedbug, or other pest infestation and extermination related issues.
    • —Safety & fire — Blocked, unsafe, or inaccessible exits, hallways, stairs, or fire escape routes.

    The violation list below shows which conditions are open and when each was cited. If one in your own apartment is still unaddressed, call 311.

Housing Preservation & Development Violations
Total violations since 2008
832
44 per year avg.↑ Up 85% in the last 2 years (246 vs 133 prior 2 yrs)
Open violations
165
Class C (immed. haz.)ⓘ51
Class B (hazardous)ⓘ80
Rent-impairingⓘ6
Housing Preservation & Development Complaints
Total complaints since 2003
1,745
73 per year avg.↑ Up 82% in the last 2 years (518 vs 285 prior 2 yrs)
Complaint Resolution
No access23%Violation issued13%No violation41%Phone resolved22%Other0%(1,745)
Urgency breakdown
Last 12 mo.

Top violation categories

5 yrsAll time
Maintenanceⓘ152 violations
Egressⓘ93 violations
Extermination & Rodent Eradicationⓘ58 violations
Cleaningⓘ43 violations
Water Supplyⓘ37 violations
Paintingⓘ28 violations
Sewers And Drainageⓘ17 violations
Heat And Hot Waterⓘ12 violations
Top complaint groupsⓘ
5 yrsAll time
Bldg maintenanceⓘ230 complaints
Heat / hot waterⓘ202 complaints
Mold & pestsⓘ196 complaints
Water & plumbingⓘ176 complaints
Appliancesⓘ24 complaints
Electricalⓘ15 complaints
Safety & fireⓘ9 complaints
Elevatorⓘ2 complaints
See violations →Hide complaints ↑

Complaint log

1,745 complaints

All categoriesUNSANITARY CONDITIONHEAT/HOT WATERPLUMBINGDOOR/WINDOWPAINT/PLASTERAllOpenClosed
Type
See something wrong? File a complaint with 311
  • ABCs of Housing
  • NYC HPD, Penalties and Fees
  • Heat or hot water problems reported in the last five years.
    Worth checking · AI-assistedⓘ
    Turn on hot water at the kitchen sink and bathroom sink and feel the water temperature after running for one minute.
    details ▸

    Heat is required October 1 through May 31: at least 68°F from 6am to 10pm when it is below 55°F outside, and 62°F overnight whatever the temperature outside. Hot water must be at least 120°F, 24 hours a day, all year.

    If your apartment is colder than that, file a complaint with 311 and keep the service request number so you can track it. Never use a gas oven or range for heat, which can produce dangerous levels of carbon monoxide.

    • ABCs of Housing
    • Open violation ages
    ▪ < 30 days4% (6)
    ▪ 30–90 days27% (45)
    ▪ 3–12 months15% (25)
    ▪ 1–3 years35% (58)
    ▪ 3+ years19% (31)
    Prior 4 yr.
    Immed. Emergency1%2%
    Emergency55%49%
    Non-Emergency44%49%
    (320)
    (609)
    Status
    Apt
    Received
    Category
    EmergencyClosedENTIRENov 26, 2024HEAT/HOT WATER · ENTIRE BUILDINGThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1113Nov 19, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed819Nov 18, 2024UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed819Nov 18, 2024UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed819Nov 18, 2024PAINT/PLASTER · WALLHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosedCOMPACNov 17, 2024UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed517Nov 17, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed815Nov 6, 2024GENERAL · VENTILATION SYSTEMHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed815Nov 6, 2024UNSANITARY CONDITION · MOLDHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed919Nov 1, 2024PLUMBING · BASIN/SINKHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed919Nov 1, 2024ELECTRIC · OUTLET/SWITCHHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed919Nov 1, 2024PLUMBING · BATHTUB/SHOWERHPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed919Nov 1, 2024SAFETY · WINDOW GUARD BROKEN/MISSINGHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed919Nov 1, 2024UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed919Nov 1, 2024UNSANITARY CONDITION · PESTSHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed919Nov 1, 2024UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed919Nov 1, 2024ELECTRIC · LIGHTINGHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed1113Oct 14, 2024HEAT/HOT WATER · ENTIRE BUILDINGHPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosedAPT315Sep 3, 2024UNSANITARY CONDITION · PESTSHPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed1113Aug 18, 2024GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1113Aug 18, 2024UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedELEVATJul 29, 2024ELEVATOR · MAINTENANCEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosedENTIREJul 26, 2024GENERAL · JANITOR/SUPERThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosedROOFTOJul 23, 2024SAFETY · FIRE ESCAPEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1014Jul 18, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed1014Jul 18, 2024WATER LEAK · DAMP SPOTHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed1014Jul 18, 2024PAINT/PLASTER · WINDOW/FRAMEHPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed818Jul 15, 2024FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed525Jun 20, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed525Jun 20, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed525Jun 20, 2024ELECTRIC · OUTLET/SWITCHThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed525Jun 20, 2024FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed525Jun 20, 2024PLUMBING · TOILETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed525Jun 20, 2024DOOR/WINDOW · WINDOW FRAMEThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed221Jun 17, 2024UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed608Jun 13, 2024FLOORING/STAIRS · FLOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed608Jun 13, 2024APPLIANCE · REFRIGERATORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed608Jun 13, 2024PAINT/PLASTER · WALLThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed608Jun 13, 2024GENERAL · CABINETThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1145Jun 9, 2024DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed1135Jun 9, 2024DOOR/WINDOW · DOORThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed1125Jun 3, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1125Jun 2, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1125May 30, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1125May 29, 2024HEAT/HOT WATER · APARTMENT ONLYMore than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed1125May 29, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed113May 26, 2024HEAT/HOT WATER · APARTMENT ONLYThe Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed919May 16, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed919May 16, 2024UNSANITARY CONDITION · MOLDThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed919May 16, 2024UNSANITARY CONDITION · PESTSThe Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Nov 26, 2024Apt ENTIRE
    HEAT/HOT WATER · ENTIRE BUILDING
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Nov 19, 2024Apt 1113
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    Non-emergencyClosed
    Nov 18, 2024Apt 819
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 18, 2024Apt 819
    UNSANITARY CONDITION · PESTS
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Nov 18, 2024Apt 819
    PAINT/PLASTER · WALL
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Nov 17, 2024Apt COMPAC
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    EmergencyClosed
    Nov 17, 2024Apt 517
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    Non-emergencyClosed
    Nov 6, 2024Apt 815
    GENERAL · VENTILATION SYSTEM
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Nov 6, 2024Apt 815
    UNSANITARY CONDITION · MOLD
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    PLUMBING · BASIN/SINK
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    ELECTRIC · OUTLET/SWITCH
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    PLUMBING · BATHTUB/SHOWER
    HPD attempted to conduct an inspection in response to this complaint, but was unable to complete the inspection. Please submit a new service request with 311 if the condition still exists. For more information on the reason why HPD was unable to inspect, contact HPD at the Tenant Information Messaging Service at 212-863-4951.
    EmergencyClosed
    Nov 1, 2024Apt 919
    SAFETY · WINDOW GUARD BROKEN/MISSING
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    UNSANITARY CONDITION · PESTS
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Nov 1, 2024Apt 919
    ELECTRIC · LIGHTING
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    EmergencyClosed
    Oct 14, 2024Apt 1113
    HEAT/HOT WATER · ENTIRE BUILDING
    HPD called the telephone number on file for this complaint. Someone at that number indicated that the condition was corrected. The complaint has been closed. Please submit a new service request with 311 if the condition still exists.
    EmergencyClosed
    Sep 3, 2024Apt APT315
    UNSANITARY CONDITION · PESTS
    HPD conducted an inspection of this complaint. The conditions observed by the inspector did not violate the housing laws enforced by HPD. The complaint has been closed.
    Non-emergencyClosed
    Aug 18, 2024Apt 1113
    GENERAL · JANITOR/SUPER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Aug 18, 2024Apt 1113
    UNSANITARY CONDITION · GARBAGE/RECYCLING STORAGE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 29, 2024Apt ELEVAT
    ELEVATOR · MAINTENANCE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 26, 2024Apt ENTIRE
    GENERAL · JANITOR/SUPER
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 23, 2024Apt ROOFTO
    SAFETY · FIRE ESCAPE
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jul 18, 2024Apt 1014
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jul 18, 2024Apt 1014
    WATER LEAK · DAMP SPOT
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Jul 18, 2024Apt 1014
    PAINT/PLASTER · WINDOW/FRAME
    HPD inspected this condition so the complaint has been closed. Violations were issued. The law provides the property owner time to correct the condition(s). Violation descriptions and the dates for the property owner to correct any violations are available at HPDONLINE. If the owner has not corrected the condition by the date provided, you may wish to bring a case in housing court seeking the correction of these conditions.To find out more about how to start a housing court case, visit HPD's webpage on Housing Court (https://www.nyc.gov/site/hpd/services-and-information/housing-court.page).
    Non-emergencyClosed
    Jul 15, 2024Apt 818
    FLOORING/STAIRS · FLOOR
    The Department of Housing Preservation and Development was not able to gain access to inspect the following conditions. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jun 20, 2024Apt 525
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 20, 2024Apt 525
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 20, 2024Apt 525
    ELECTRIC · OUTLET/SWITCH
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 20, 2024Apt 525
    FLOORING/STAIRS · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 20, 2024Apt 525
    PLUMBING · TOILET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 20, 2024Apt 525
    DOOR/WINDOW · WINDOW FRAME
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 17, 2024Apt 221
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    Non-emergencyClosed
    Jun 13, 2024Apt 608
    FLOORING/STAIRS · FLOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 13, 2024Apt 608
    APPLIANCE · REFRIGERATOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 13, 2024Apt 608
    PAINT/PLASTER · WALL
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    Jun 13, 2024Apt 608
    GENERAL · CABINET
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 9, 2024Apt 1145
    DOOR/WINDOW · DOOR
    The Department of Housing Preservation and Development inspected the following conditions. Violations were issued. Information about specific violations is available at www.nyc.gov/hpd
    EmergencyClosed
    Jun 9, 2024Apt 1135
    DOOR/WINDOW · DOOR
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    Jun 3, 2024Apt 1125
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    Jun 2, 2024Apt 1125
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 30, 2024Apt 1125
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 29, 2024Apt 1125
    HEAT/HOT WATER · APARTMENT ONLY
    More than one complaint was received for this building-wide condition. This complaint status is for the initial complaint.The Department of Housing Preservation and Development contacted an occupant of the apartment and verified that the following conditions were corrected. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 29, 2024Apt 1125
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 26, 2024Apt 113
    HEAT/HOT WATER · APARTMENT ONLY
    The Department of Housing Preservation and Development was not able to gain access to your apartment or others in the building to inspect for a lack of heat or hot water. The complaint has been closed. If the condition still exists, please file a new complaint.
    EmergencyClosed
    May 16, 2024Apt 919
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    EmergencyClosed
    May 16, 2024Apt 919
    UNSANITARY CONDITION · MOLD
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
    Non-emergencyClosed
    May 16, 2024Apt 919
    UNSANITARY CONDITION · PESTS
    The Department of Housing Preservation and Development inspected the following conditions. No violations were issued. The complaint has been closed.
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